ALCATEL LUCENT

Alcatel Lucent

A multi-national player in the Telecom industry, Alcatel-Lucent came to us with a system requirement for live tracking their installations, maintenance vessels, fibre cable network and its points across the globe. We also integrated a full-service permission control that could be tweaked according to varying laws and protocols across their geographically segregated offices.

Our customised solution was an exhaustive projection of their requirements clubbed with a progressive implementation. The system we created had real-time ASN system overview, integrated with geographical tracking of cable depots, ship locations as well as maintenance activities. It also supported in-depth user and management control with global configuration and extensive search and filter features.

Key Challenges

  • Real time tracking of fibre cable network
  • Installations & maintenance vessels tracking
  • Monitoring of ships and drop points across the globe
  • Varying protocols guiding different user controls
  • Live accessibility round the clock
  • Easy to understand UI for regular monitoring
  • New and recurring data points management

Technology

  • Sitecore
  • jQuery
  • Microsoft ASP.NET
  • IIS
  • Windows Server

Proposition & Solution

  • Real time ASN system overview
  • Integrated geographical tracking of cable depots
  • Live monitoring of ship locations
  • Simplified maintenance activities tracking
  • In-depth user and management control
  • Extensive search and filter features

Results & Benefits

  • Configured for live access round the globe made it easier for the Alcatel team to monitor their operations
  • Integration of installation, on movement as well as maintenance vessels – all included in a singular management system
  • 24×7 tracking made possible for fibre cable networks, ensuring immediate action in case of any issue
  • Evolved search functions with filters for monitoring operations with ease
  • Detailed user controls established as per varying protocols across multiple geographical locations